I am in Bloomington, Minneosta on business. It is an internal firm meeting and since my company has a headquarters office here, we are at the beautiful Sheraton Bloomington (Read that sarcastically. It used to be a Radisson which should tell you something about the quality).
This morning I lost a very old filling in my mouth. I mean old, like when I was 8-years-old old. I called my dentist in New York, Samuel Gold. Dr. Gold is the dentist for my whole family and we love him. He is earnest, professional, very careful and considerate, and an all around nice guy. He told me that as long as I didn't have any pain or swelling I should just go to a drugstore and get something called DenTemp which is a temporary filling material and then come see him when I am back in town next week.
Now as a New Yorker who is used to being able to get anything he needs 24/7 and within walking distance, this morning's adventure was a little hard to swallow. Let me put it this way. A $35 roundtrip taxi fare to Walgreens (including a 5 minute wait while I was in the store) enabled me to get the $4.49 package of DenTemp.
Anyway, the DenTemp did not take. Although I was in no pain, I was concerned about infection in the big jagged hole in my jaw, so I went to my dental insurer's website and found a nearby dentist. Let me now clarify nearby. I mean really nearby. I mean I could see the building from my hotel room window. They could see me in an hour.
Let me tell you more about what I mean by "nearby". I would guess that my destination was no more than a quarter of a mile away as the crow flies. The problem was that I was at one corner of an expressway intersection and the dentist's office was at the diagnoally opposite corner. It would mean crossing two expressways which, in Minnesota, is just not done on foot. Aside from the fact that I could see absolutely no sidewalks or pedestrian walkways, everyone I asked at the hotel kind of laughed at my when I suggested walking.
$8 each way between the hotel and the dentist's office. And I had to wait at the dentist's office because they had to call for a cab for the return trip. I guess they don't just cruise around Bloomington looking for fares.
As you might imagine, all of this was a little much for a city boy.
The silver lining in all of this was my brief but utterly enjoyable experience at the dentist's office. First of all, when making the appointment, the office manager was incredibly pleasant and professional. She took a modicum of information and asked me to come 20 minutes early to fill out paperwork. When I arrived at their very nicely decorated offices 30 minutes early, I filled out my paperwork and had just laid down the pen when I was called to be taken into the treatment room.
Yes. I was seen before my appointment time. No, that's not a typo.
The very nice and efficient dental assistant took a quick look and verified my history. The also very nice dentist then came in immediately and in short order sized up the situation. He told me that he could put in a temporary filling but because of the available tooth material, it would not likely hold any much better than the DenTemp. He said he could do the restoration work, but it would be the same thing my own dentist would do next week and he didn't think there was any danger in leaving it exposed until then - just keep it clean.
Maybe it's the cynical New Yorker in me, but I was somewhat surprised that he did not indicate the need to perform any work. What then really surprised me was that there was no charge for the visit.
No charge! I have insurance so it wouldn't have been money out of my pocket and yes, I was only in the chair for all of about 5 minutes, but no charge? Again, it's the cynical New Yorker in me that caused the most surprise.
They gave me a copy of the dentist's notes to give to my dentist and the last notation was "Nice patient" with a smiley face. Gosh darn, gee whiz they were nice folks! Maybe there's something to this Minnesota living.
Anyway, if you are ever in Bloomington, MN and find the need for dental care, I would highly recommend paying a visit to Dr. Greg Walling and the fine folks at
Metro Dentalcare. You will thank me and so will your teeth.
UPDATE: If you'd like a great dentist in New York, feel free to give our Dr. Gold a call. His office is located at 185 West End Ave (69th St.) and can be reached at 212-787-8183 or by e-mail at
DRSHGOLD@aol.com.